| Our process is more than making
sawdust. We have designed special steps to take a job from
design to installation, whether it is architectural woodworking
for a law firm or institutional casework for a medical facility.
Vertical integration enables us to control all of the steps
along the manufacturing continuum.
The products we create are customized to meet
the needs of the contractors and architects who depend on
us, and our disciplined standardization of processes assures
our clients of consistent quality from start to finish.
At
Wilkie Sanderson, each project goes through 14 steps, guided
by an experienced staff to make critical decisions along
the way. |
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| For example, every
project above $20,000 goes through a drawing review – a
quality control step that helps to minimize the number of
redlines and provides the greatest value to the client.
We can tell if a project is progressing appropriately
through the system because of the feedback the system gives
us, enabling us to plan carefully. The information we have
at the end of the day is correct.
No other firm can have such detailed conversations
with its clients. Our process is homogeneous from beginning
to end, enabling us to tell which areas are overloaded and
which are not.
Bottleneck Report. Production bottlenecks
get in the way of our on-time delivery goal, so we incorporate
a “bottleneck report” to identify where a process
has slowed. We want our projects to keep moving smoothly.
When they don’t, we know why.
Safety. We believe a safe shop is a productive
shop. We’re proud to have won the 2001-2002 AWI/CNA
Zero Lost Time Accident Achievement Award for manufacturers
whose working hours are more than 100,000. Our current maximum
hours without lost time is more than 340,00, and rising. |